Skillshare Help Center

1-on-1 Sessions FAQs

Skillshare 1-on-1 Sessions enable you to receive personalized support from your favorite teachers through a private, 1-on-1 video call.

In this article:

All 1-on-1 Sessions are hosted on Superpeer, a platform Skillshare acquired in March 2024 to integrate into our existing tools for teachers. Skillshare members and non-members alike can register for a session to work through creative blocks; advance their creative practice or business; or get advice, tips, and portfolio feedback to take their career to the next level. 

Here are some answers to frequently-asked questions about Skillshare 1-on-1 Sessions:

Which teachers are offering 1-on-1 Sessions with Skillshare? 

Skillshare 1-on-1 Sessions are a new offering from Skillshare and are offered by a limited number of Skillshare teachers. If a teacher is available for 1-on-1 Sessions, a link to register will be available on the top of their profile page as well as on their class page(s). You can also browse all available 1-on-1 Sessions by visiting the 1-on-1 Sessions landing page.

How do I register for a Skillshare 1-on-1 Session?

Registering for a 1-on-1 Session is easy!

  1. Browse available sessions directly from a teacher’s profile page or class page on Skillshare, or by visiting the 1-on-1 Sessions landing page.
  2. Select your desired 1-on-1 Session. Participating teachers may be offering a variety of sessions at different lengths and price points, so browse the different options.
  3. Once you’ve selected the session you wish to attend, you’ll be prompted to choose a time that works for you, answer a few questions from the teacher about yourself, and enter your payment details.
  4. You will be charged for the session upon registration and will receive a confirmation email from Superpeer with a video conferencing link that you can use to join on the day of your session.

Do I need to have a Skillshare membership or Superpeer account to register for a 1-on-1 Session?

No, Skillshare 1-on-1 Sessions are available to anyone via the teacher’s Skillshare profile page, and you don’t need to have a Skillshare membership or a Superpeer account to participate.

How do I join a Skillshare 1-on-1 Session after I register?

Once you register for your session, you’ll receive a confirmation email from Superpeer that includes a video conferencing link to join when it’s time for your session. Most teachers are opting to use Superpeer’s video conferencing platform for their 1-on-1 Sessions, but others may choose to use Zoom. 

When it’s time to log on for your session, follow the link from your email. If your session is being hosted through Superpeer, the link will open in your web browser — you do not need to download an app. You can open the link through your computer, phone or tablet. We recommend using Google Chrome for the best experience on Superpeer. Be sure to click “Allow” when prompted to give Superpeer access to your device’s microphone and camera. 

If your teacher uses Zoom, you’ll be prompted to join the call with your Zoom account, if you have one, or through your web browser. 

What if I need to cancel or reschedule my upcoming session?

If you need to cancel or reschedule an upcoming session, you can do so up to 4 hours before the session is scheduled to begin. Locate the confirmation email you received from Superpeer when registering, and follow the links at the bottom to cancel or reschedule.

What is the refund policy for Skillshare 1-on-1 Sessions?

If you would like to dispute a 1-on-1 Session after it ends and request a refund, you must email hello@superpeer.com with your request no later than 48 hours after the session was scheduled to begin. Please explain in sufficient detail why you are requesting a refund.

When will my favorite teacher be hosting Skillshare 1-on-1 Sessions? 

While the number of teachers hosting 1-on-1 Sessions is currently limited, more teachers will become available in the coming months. Most teachers send out an announcement from their Skillshare profile when they begin participating. Be sure to follow your favorite teachers, so that you receive an email notification for any announcement they make. 



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