Why didn’t I receive a new teacher bonus?

Teachers receive a new teacher bonus when they publish their first class through the Teach Challenge and meet all of the program’s requirements.  Listed below are the most common reasons you may not have received a new teacher bonus.


A. You did not meet all of the requirements of the Teach Challenge. You can find the requirements outlined in the “Eligibility and Conditions” section of the Teach Challenge.


B. You do not have a PayPal email listed in your settings or your PayPal email has a typo. We pay teachers through PayPal. So, if you do not have a PayPal email listed in your settings, or you have an incorrect PayPal email listed, you will not receive payment.  You can easily add or check a Paypal account under the Payments section of your Settings. At the bottom of the page there will be a prompt to input your PayPal account name.



C. Your paypal isn’t working. If you think your PayPal account might not be working, try sending yourself $1 on PayPal and see if it goes through. If not, you can reach PayPal customer support at 1(402) 935-2050.


D. Your class is in violation our community guidelines. If this is the case, you should have received an email notification from our team with next steps specific to your case.


If you’ve noticed a discrepancy in a payment after 30 days from when that payment was or should have been made, we unfortunately cannot make changes. Please email teach@skillshare with any additional questions.