Visa Benefit FAQ

What do I receive with a Skillshare Membership? 

A Skillshare membership provides you with unlimited access to thousands of classes where you can explore new skills and deepen existing passions. Skillshare classes are taught by icons, experts, and industry rock stars ready to share their experience, wisdom, and trusted tools with you. You’ll also get access to a creative community that can help empower you to achieve real growth with tips and helpful project feedback.

 

What benefits do I receive as a Visa Infinite cardholder?


Eligible Visa Infinite cardholders can receive a free 3-month trial of Skillshare and 30% off an annual Skillshare membership. 

What benefits do I receive as a Visa Signature cardholder?


Eligible Visa Signature cardholders can receive a free 3-month trial of Skillshare and 20% off an annual Skillshare membership. 

 

When does this offer expire?

The offer will be valid for redemption through September 19, 2023.

 


 

Enrollment & Eligibility Questions

How many times can this benefit be redeemed?

This benefit can be redeemed only one time per eligible Visa Signature or Visa Infinite card number.

 

What are the Visa eligibility requirements to redeem the Skillshare benefit for Visa cardholders?

The Skillshare offer may only be redeemed by Visa Infinite and Visa Signature cardholders that have not previously been Skillshare members or participated in any other free trial of Skillshare. Please consult with Visa or your bank issuer for more details around your credit card eligibility.

 

Where is this benefit valid?

This benefit is only valid for  Visa Infinite and Visa Signature consumer cards issued in the United States at this time.

 

How can I enroll in this benefit?

To enroll in the benefit, you can visit https://skl.sh/visa, input your eligible Visa Infinite or Visa Signature consumer card number to confirm your eligibility, and complete the checkout process. If you sign up for a Skillshare account or free trial on any other page, you will not be able to redeem this benefit. 

How will my Visa card number be used?

Your Visa card number will be used by Visa to verify your eligibility for the benefit. Be sure to use the same Visa card number to verify your eligibility that you will be using to activate your free trial at checkout. If you do not use the same card number, you will not be enrolled in the benefit. You must also use the same card number as your continued payment method on file in your Skillshare account. If you change your Visa card on file to a different card, your benefit may change.

 

Why am I getting an error message when I’m trying to redeem the benefit?

You may not meet the eligibility requirements to redeem the benefit. If you believe that you do meet the requirements, please reach out to our support team at visa.benefit@skillshare.com so we can look into the error for you.

 


 

Billing Questions

How do I cancel my Skillshare Membership?

You can cancel your Skillshare Membership by following the steps outlined here. If you cancel prior to the end of your free trial period, you will not be billed following your trial end date. If you cancel following the end of your free trial and while your annual membership is active, you will continue to receive access until your next annual billing period.


You can cancel at any time but all amounts paid are non-refundable, unless you contact Skillshare within seven (7) days following the billing date, as directed here. Please review the cancellation policy in the Terms of Service for complete details.

 

If I cancel my Skillshare Membership or free trial, will my benefit end immediately?


Your access to the benefit will not be cut off immediately. If you’re looking to cancel your Skillshare Membership during your trial period, you will retain full access to Skillshare until the end of your trial period. If you cancel during your annual membership period prior to your renewal date, you will retain full access to Skillshare until your next billing date.

Where can I find the end date for my free trial?

You can find your free trial end date by logging into your account and navigating to https://www.skillshare.com/settings/payments. You can also find your trial end date in the confirmation email that was sent from hello@skillshare.com when you redeemed the benefit.

 

Where can I find my next billing date?

You can find your next billing date by logging into your account and navigating to https://www.skillshare.com/settings/payments. You can also find your next charge date in one of the confirmation emails that were sent from hello@skillshare.com when you redeemed the benefit or made your first payment.


Can I use a different credit or debit card to pay for my Skillshare Membership once my free trial is over?


You must use the Visa Infinite or Visa Signature consumer credit card used for eligibility verification as your continued payment method on file in your Skillshare account. If you change your Visa card on file to a different card, your benefit may change.

 

My Visa card was lost/stolen and I just received a new card from my bank; what should I do?

You may continue using your Skillshare benefit by replacing your old Visa card information on file with the new Visa Infinite or Visa Signature consumer credit card you received from your bank.

 

My Visa card expired and I just received a new card from my bank; what should I do?

You may continue using your Skillshare benefit by replacing your old card information on file with the new Visa Infinite or Visa Signature consumer credit card you received from your bank.

 


 

Terms & Conditions Questions

What are the Skillshare Membership Terms and Conditions?

Terms of Service for Skillshare can be found here.

Terms of Service for the Skillshare Visa Infinite offer can be found here.

Terms of Service for the Skillshare Visa Signature offer can be found here.

What is the Skillshare Privacy Policy?

The Skillshare Privacy Policy can be found here.

 


 

Support Questions

How can I get help with my Skillshare account as a Visa cardholder?

If you’re a Visa Infinite or Visa Signature cardholder and are looking for support, please reach out to our team at visa.benefit@skillshare.com.