How can I start a live chat?

At this time, our live chat team can only assist with member-related questions. If you're a teacher or enterprise user, see How can I get in touch with Skillshare? to get in contact with the respective team.

Our live chat support team is here to assist you! 

Currently, live chat is open 9am - 5pm E.T. from Monday to Friday, and is accessible via this direct link or via the steps below.

Email is open 24/7, you submit an email ticket here.

To Chat With a Member of Our Live Chat Team

  1. Click the Support bubble at the bottom right corner of our website.

  2. Type in a topic you're looking for assistance in (ex. Cancel Membership, Refund, Reset Password).

  3. Review results to see if any existing articles can help. If not, click Live chat.

  4. Fill in the text fields and click Start chat.

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