What information will I receive about my membership?

Skillshare offers a 7-day free trial to all customers, and at times a 30-day free trial for certain promotions. Any customer who signs up for a free trial can cancel at any time during the free trial period in order to not be charged.

 

Trial Confirmation Email

When you sign up for a free trial, you will receive a trial confirmation email with information on your subscription, such as the date and amount of your upcoming charge. If your free trial is longer than 7 days, you will also receive a reminder email 7 days prior to the trial ending, sharing the same information about your upcoming charge.

Screenshot_2023-03-10_at_4.42.44_PM.png

 

Subscription Receipt Email

Once the free trial has ended, we will charge the payment method you provided and send a receipt to the your email. The receipt details information on your recent charge and your next renewal, and provides a link to our Help Center if you need to read up on how to cancel your subscription or to contact our Customer Support team. 

Screenshot_2023-03-10_at_4.45.37_PM.png

 

Annual Renewal Reminder Email

Please note that our membership renews annually. Customers can cancel at any time during their annual membership to prevent a renewal charge. In addition to the reminder we send during your free trial, we also send customers a renewal notice 30 days prior to their renewal date to remind them of their upcoming charge. 

Screenshot_2023-03-10_at_4.56.14_PM.png

 

If you receive a charge unexpectedly, please refer to our Refund Policy and contact our Customer Support team if you need assistance.