How do I change my password?

If you’ve forgotten your password, see How can I reset my password?

You can change your password within the Password page in your Account Settings. From here, you can enter your current password and set a new password.

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Things to keep in mind when changing your password

  1. Your password must be a minimum of 8 characters.
  2. Your password cannot contain spaces, exact letters from your keyed-in profile name, and cannot be reset if you have a blank first/last name on your profile. Below are some examples.
  • If you have your name listed as your first and last initial, those letters cannot appear in your password.

    • First name: J
    • Last name: S
  • Your password can contain any of the letters from "Smith", but cannot be spelled out as smith, and you cannot use the individual letter J.
    • First name: J
    • Last name: Smith
  • Your password can contain any of the letters from "John", but cannot be spelled out as john, and you cannot use the individual letter S.
    • First name: John
    • Last name: S