There might be a few reasons your 1-on-1 Session is not showing up on your teacher profile on Skillshare, or in Skillshare search. Take a look at our troubleshooting guide below:
- Make sure you’ve signed up to teach on Skillshare. Only teachers who have completed Skillshare’s teacher sign up process are permitted to host 1-on-1 Sessions on Skillshare. If you haven’t started that process, you can sign up here! You can expect to hear back from our team within two weeks of submitting your form.
- Make sure you have a class draft on Skillshare. Even though you may only be hosting 1-on-1s on Skillshare, new teachers may need to create a class draft in order to be classified as a teacher in our system. Follow our instructions in the article How do I start a new class draft? to get started.
- Ensure your Skillshare account is connected to your Superpeer account. In Superpeer, head to Account Settings > Integrations to connect your Skillshare account. You may need to do this first before you can begin creating a new 1-on-1 on Superpeer.
- You’ve just published your 1-on-1. It can take up to a couple of hours for a 1-on-1 to be indexed on Skillshare search. If you’ve just made your 1-on-1 visible on Skillshare, give it an hour or two and then refresh the search page on Skillshare.
- Ensure your 1-on-1 Session is allowed on Skillshare. Some 1-on-1 services are not permitted on Skillshare; our Moderation team reviews all content to ensure it meets our guidelines. Check your email inbox to see if your content has been removed.
- Make sure the settings on your individual 1-on-1 Session are correct. The following settings within your 1-on-1 Session need to be true:
- Your session needs to be categorized. You’ll need to select, at minimum, a Service type, Primary expertise, and at least one Relevant discipline.
- Your primary (or secondary) expertise cannot be Other — choose a specific topic area for your 1-on-1 Session.
- Your calendar availability should have at least one day available within the next 15 days.
- Be sure Hide Service from your Superpeer profile page is toggled OFF and Only paid subscribers of your channel can book is toggled OFF.
- The individual service should be toggled ON to make it available on Skillshare.
If after checking the following you're still unable to connect your session please reach out to teach@skillshare.com so we can help troubleshoot!