Skillshare Help Center
Students
Getting Started
- Frequently asked questions
- What is Skillshare?
- How does Skillshare work?
- What does a Skillshare membership include?
- Who are Skillshare’s teachers?
- How do I become a Skillshare teacher?
Billing & Payments
- Refund policies
- What does Skillshare cost?
- How do I purchase a Skillshare membership?
- What information will I receive about my membership?
- How do I update my payment method?
- How do I cancel my Skillshare membership?
Managing Your Account
- Why can't I log in to my account?
- How can I reset my password?
- How do I change my email address?
- How do I change my password?
- How do I make my profile private?
- How do I delete my account?
Navigating Skillshare Classes
- How do I find a class to take?
- How do I start a class?
- How do I mark a class as completed?
- How do I leave a class review?
- How do I edit or delete my class review?
- What type of information can I provide in my class review?
Mobile App
- Where can I download the Skillshare app?
- What are the OS/device requirements for the app?
- What features are available on the app?
- How do I cancel my Skillshare membership if I signed up through the app?
- How do I download videos for offline viewing?
- Can I post a project from the app?
Skillshare Shop
- What is the Skillshare Shop?
- Do I need to have a Skillshare membership to purchase a 1-on-1 Session or a digital product?
- What is the refund policy for 1-on-1 Sessions and digital products?
- How do I purchase a 1-on-1 Session?
- How do I join a 1-on-1 Session after I register?
- What if I need to cancel or reschedule my upcoming 1-on-1 session?